Customer Care
I forgot my password, now what?
- Click on the “Forgot Password” link below the email and password boxes on the Sign-In page.
- Enter your email address and click “Reset Password.”
- You will receive an email with instructions on changing your password. Click the link in the email and you will be taken to the Mercury / Express website where you can reset your password.
- If you are using Facebook or Google to sign in, you will need to reset your password on Facebook or Google.